Get to know more about our terms and conditions
If you would like to book a tour, please fill in your personal details and select the number of tickets you would like to purchase. Required fields are indicated by the asterisk symbol (*).
Unless specified, our tours do not include meals.
The listed price of the tours is total per person
All the tours start from the Anantara Hotel. Please refer to your Hospitality desk staff for more information
There is no minimum age limit. If a child under 13 years of age is part of your tour group, we ask that you let us know during the reservation process, so that we can provide the necessary information.
Policies Reservations & Payments
Payment to be made at time of reservation using your Visa or Mastercard. We are not accepting payment by bank transfer nor via Paypal.
All the reservations will be made through the online booking form.
Rates are in Euros (EUR) and include current VAT & all taxes.
If the selected tour has not reached the min. number to be operated, a full refund will be issued within 10/15 days from the cancellation. Administration fees on the original payment will not be returned, but there will be no additional costs associated with the refund.
Cancellations
TERRAEVENTS has the right to cancel tours up to 48hours after reservation, committing itself to the total restitution of the amounts received.
If the number of participants is not reached TE DMC reserves the right to cancel the tour
- For cancellations prior to Wednesday, 25th June 2025: the amount paid will be returned less the administrative fee of 30% (plus full penalty for entrance tickets).
- For cancellations prior to Friday, 25th July 2025: the amount paid will be returned less the administrative fee of 50% (plus full penalty for entrance tickets).
- For cancellations prior Friday, 8th August 2025: the amount paid will be returned less the administrative fee of 80% (plus full penalty for entrance tickets).
- For cancellations from Saturday, 9th August onwards TERRAEVENTS, reserves the right to charge 100% of the cost of the service.
Additional options available onsite or by contacting us.
Privacy & Payment Security Disclaimer
1. Data Collection & Privacy
TERRAEVENTS Italy values your privacy and is committed to protecting your personal data. We collect and process only the information necessary to provide our services, in accordance with applicable data protection laws.
2. Payment Processing & Security
TERRAEVENTS Italy does not collect, store, or process any credit card or payment details. All transactions are securely managed by Stripe, a PCI-DSS compliant third-party payment provider. When making a payment, you will be redirected to Stripe’s secure platform. For details on how Stripe processes and protects your payment information, please refer to Stripe’s Privacy Policy.
3. Third-Party Services
Our website may include links to third-party services, such as payment gateways or external platforms. TERRAEVENTS Italy is not responsible for the privacy practices or security measures of these third parties. We recommend reviewing their policies before providing any personal or payment information.
4. Data Security
While we take reasonable measures to safeguard personal data collected on our website, we cannot guarantee the security of information shared with third-party services. Users should exercise caution and ensure they are using a secure internet connection when submitting any personal or payment information.
5. Digital Accessibility
TERRAEVENTS Italy is committed to ensuring digital accessibility and designing our website in compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA. If you experience any accessibility issues, please contact us at [email], and we will address them as soon as possible.
6. Contact Information
For any questions regarding our privacy practices or security measures, please contact us at: info@terraeventstours.com